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Phone and language
Lot Line, the AI phone agent
Answers your store's line, searches your live inventory, texts the caller the car's link (or the best three matches) while they're still on the phone, checks open times and books the visit. When the caller isn't ready to book, it saves the lead for a rep.
Outbound AI calls, with the rules built in
New leads who checked the AI-call consent box get a call within minutes (or at 8 am if they came in overnight). Every call is re-checked at dial time for consent, opt-out, Do Not Call and quiet hours in your time zone and the customer's.
Spanish
Staff can use the whole app in Spanish, and AI replies to a Spanish-speaking customer are written in Spanish. Follow-up texts include a Spanish opt-out line.
A product tour on your own cars
A 2-minute tour on your real screens and your own inventory: a shopper asks about one of your cars, the AI answers, a test drive gets booked, follow-up takes over and the car shows on FMYCAR.com.
Buying signals
"Customer is viewing this car now"
Every car link you text is personal. When the customer opens it, the rep gets an alert like "Maria is looking at the Odyssey right now" and a call task, so you call while they're on the page.
A 0–100 lead score, with the reason
Every lead is scored and the reason is shown: texted back, looking at a car right now, viewed the car several times this week, opened your link, ran payments, has an appointment.
Online deal builder → Desking
On every vehicle page the shopper picks down payment, term, credit range and an optional trade. The payment uses your tax rate, doc fee and title fees, and "Send my deal" creates the customer, the lead and a working deal in Desking.
Payment-options quote link
Build options in Desking and text the customer a private link. They see the options side by side and tap the one they want; the rep is alerted when it's opened and gets a task when they choose.
Security and multi-store
Two-factor login and a Security Center
Turn on two-factor login, and see who can get in, what they did and what the platform enforces for your dealership on one screen.
All-stores report and store switcher
Owners and admins tick one, several or all of their stores in the top-left picker; lists, counts and dashboards follow the ticks, and the all-stores report puts them side by side.
Tools most dealers don't know are there
Showroom Kiosk
Walk-ins sign in on a tablet, search your inventory for the car they came to see, and you get them with the right person.
Video walkarounds
Walkaround and thank-you videos you've sent, linked to the customer and the car.
Photo Studio
Upload, order and manage photos per vehicle, with a target shot count per unit.
Deal Heatmap
When business actually happens at your store, by weekday and hour, from your own records.
Report Builder
Pick a dataset, columns and filters, save reports your team can re-run, and export to CSV any time.
Floorplan
Units floored, principal outstanding against your line, and interest per car.
Title & registration
Track paperwork on every delivered deal until it's done, and see which delivered deals aren't tracked yet.
Lot management
Spots, which car is in which spot, and which cars don't have one.
Go-live checklist
Built live from your real data; every item opens the screen that finishes it.
Follow-up that runs on its own
Booking widget on every vehicle page
Shoppers pick an open time on the car's page and the appointment lands in CarSales AI with the car attached. With the appointment play on, confirmations and reminders go out by text.
Google review request on day 3
Add your Google review link and the Sold play asks every sold customer for a review three days after the sale, then follows with a referral ask, a 30-day check-in, service reminders and an 18-month equity check.
Morning brief by text
Every day at 8:15 AM: new leads, today's appointments, overdue tasks and aging units, texted to your phone from your store's number.
Website, data and connections
Your own domain
Publish your inventory pages, AI fact page and sitemap on your domain: a subdomain like cars.yourdealership.com next to your current site, or your whole website.
Lead webhook, Zapier and Make
Your website, any form tool, Zapier or Make can post leads to your lead webhook as JSON or a regular form. Facebook Lead Ads connect through Zapier or Make. Listing sites send ADF email to your lead address.
Inventory sync from your website
Paste your website address during setup and your cars come in; they re-sync from your site every night. CSV import covers the rest.
Free FMYCAR.com listing, with shopper view counts
Every car with a price and a photo is listed free on the FMYCAR marketplace, refreshed every 4 hours. Shopper questions arrive as leads, and your inventory list shows how many times each car was viewed today and this week.
Where to go next
See it on your own inventory: get your price in 30 seconds and start the 14-day free trial, or open the live demo. Comparing vendors? Our TECOBI comparison lays out what's included on both sides.