Switching
Switching to CarSales AI: what moves, what stays, and the 14-day run-both plan
You don't rip anything out. You start the free trial, point your leads at both systems, and decide on day 14 with real customers in both. Here is exactly what comes over, what you keep, and what each day looks like.
Want to click around first? Open the live demo.
What moves
Customers and leads
CSV export from your old CRM, DMS or a spreadsheet → Customers → Import. Duplicates by phone or email are skipped. Pro and Rooftop include guided data import.
Inventory
Pulled from your website during setup and synced nightly. Not on the nightly sync? Import CSV handles up to 2,000 cars, matched by VIN then stock number.
Your name, logo, colors, hours
Read from your website in step 1 of setup. Edit anything in Settings.
Lead-provider feeds
Point AutoTrader, Cars.com, CarGurus and Facebook at your CarSales AI lead address (ADF/XML email or webhook). Leads arrive matched to the car.
Follow-up
Ten plays are ready to turn on: speed-to-lead, appointment reminders, deal rescue, be-backs, long-term nurture. Every text and email is editable.
Deal numbers
Doc fee, tax rules, rate sheets and products go into Desking settings once; every pencil uses them.
What stays
Your website
Keep it. We read it for inventory and branding. Connect your domain to the CarSales AI inventory site only if you want to.
Your DMS / accounting
Keep it. CarSales AI is the selling side: leads, follow-up, desking, F&I menus, website and marketing. Titling, parts and the general ledger stay where they are.
Your phone number
Connect your texting number during setup so customers keep texting the number they know.
Your old CRM — for now
It stays on through the trial. Closed history can stay there for reference; open customers and deals come over by CSV.
Your loan servicing (BHPH)
Keep it. CarSales AI handles everything up to the signed deal; payments and collections stay in your servicing system.
The 14-day run-both plan
Nothing here needs a weekend or an IT person. The trial is the migration.
Day 1
Sign up and run setup
Start the trial, paste your website, and let the 8-step setup read your store and pull your cars. About 15 minutes. Add every salesperson — unlimited users.
Day 1–2
Forward your lead feeds
Point your website forms and listing-site feeds at CarSales AI. Leads land in both systems while you compare. Set AI replies to draft so the team sees what the AI would say before it sends.
Day 3–5
Import open customers and deals
Export a CSV from the old system and import it. Enter doc fee, tax, rate sheet and products in Desking. Desk a real deal or two here.
Week 2
Work the launch checklist
It's built from your real data and opens the screen that finishes each item. Turn AI replies to auto for after-hours if you're comfortable. Check your cars on FMYCAR and the inventory site.
Day 14
Decide on live leads
You've had the same leads in both systems for two weeks. Keep the one that got more customers to a reply, an appointment and a desk. If it's us, keep going — month-to-month. If not, cancel in Settings and export anything you want.
Want the import done with you?
Pro ($699/mo) includes a $1,500 guided setup and data import — credited back after your sixth month, or waived on an annual plan. Lot is self-guided with no setup fee; guided setup is available for $750. Prices on the pricing page.
Fair questions from dealers who are switching
Keep it running. Sign up, import your customers from a spreadsheet export, and run both for the 14-day trial — your website and FMYCAR leads land here from day one, so you can compare the two side by side on live leads. If the old one still wins, cancel in Settings and nothing is lost.
In the product: Customer import takes a CSV from any DMS, CRM or spreadsheet and skips duplicates by phone or email. Pro and Rooftop include guided data import.
Yes. Customers, leads, deals and inventory live in your dealership's account and you can export them any time — CSV from Customers and Inventory, or everything as one JSON file from Settings. If you run CarSales AI with a GoHighLevel sub-account, that sub-account and the contacts and conversations in it are yours as well.
In the product: Settings → Export everything (JSON); CSV export buttons on Customers and Inventory. Each dealership's data is isolated at the database level.
Keep both. During setup we read your website for your name, logo, hours and cars, then sync inventory from it every night; if your platform isn't on the nightly sync, Import CSV covers it. Every car with a price and a photo is also listed free on the FMYCAR marketplace, which is extra exposure your current site doesn't give you.
In the product: Inventory syncs nightly from Dealer Car Search sites and from sitemap/schema.org vehicle pages on most other platforms. FMYCAR listings refresh within 4 hours and can be switched off in Integrations.
You do the first part in about 15 minutes: an 8-step guided setup reads your website and fills in your store, deal numbers, AI voice, follow-up and team. Then the launch checklist, built from your real data, lists what's left and opens the screen that finishes each item; the AI sets up what it can — descriptions, posts, follow-up plays — on its own. If you'd rather hand it off, Done-For-You runs the posting and follow-up tuning for you.
In the product: Lot has no setup fee. Pro includes a $1,500 guided setup and data import (credited back after month six, waived on annual). Rooftop setup is $2,500. Done-For-You is +$800/mo on any plan.
There isn't one. Every dealership plan is month-to-month after 14 days free with no card, and cancelling stops billing after the current period. Annual billing is optional and saves about 15%.
In the product: Lot $349/mo or $299/mo annually; Pro $699/mo or $599/mo annually; Rooftop $1,499/mo or $1,299/mo annually. Terms and Refund Policy on this site.
They don't have to live in it. It installs on a phone like an app, My Day shows each rep only their leads, texts and tasks, and the AI drafts the reply so the rep taps send instead of typing. The follow-up plays run whether or not anyone logs in.
In the product: Unlimited users on every dealership plan. A rep who wants their own AI sales page can sign up alone for $49/month at app.carsalessoftware.com/join.
Start the trial. Keep the old system on.
14 days free, every feature, no card. Month-to-month after that, and you can export everything any time.