Effective Date: November 9, 2025
Welcome to CarSalesSoftware.com (“CarSalesSoftware,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the CarSalesSoftware software platform, CRM, branded microsites, automated marketing tools, websites, and related services (collectively, the “Service”). By creating an account, accessing, or using the Service, you (“User,” “Subscriber,” or “Sales Professional”) agree to be bound by these Terms. If you do not agree, do not use the Service.
1.1 Eligibility. You must be at least 18 years old and have the legal capacity to enter into a binding agreement. The Service is intended for licensed sales professionals, dealerships, agencies, or entities acting on their behalf.
1.2 Account Registration. You agree to provide accurate, current, and complete information during registration and to keep such information updated. You are responsible for maintaining the confidentiality of login credentials and for all activities occurring under your account.
1.3 Authorized Users. If you grant access to employees, contractors, or agents, you are responsible for their compliance with these Terms.
2.1 Plans and Fees. Access is provided on a paid subscription basis (monthly, annually, or as otherwise stated on our pricing page). Fees are due in advance and are non-refundable unless expressly stated otherwise.
2.2 Auto-Renewal. Subscriptions renew automatically at the end of each term unless canceled before renewal. You authorize CarSalesSoftware or its payment processor to charge the payment method on file for renewal fees and applicable taxes.
2.3 Trials and Promotions. Any free trial or promotional pricing is governed by the specific terms presented at sign-up. At trial end, billing commences unless you cancel before the trial expires.
2.4 Taxes. Fees exclude taxes, duties, and government charges. You are responsible for all applicable taxes, except those based on CarSalesSoftware’s net income.
2.5 Cancellation. You may cancel anytime via your account dashboard; service remains active until the end of the current paid term. No refunds or credits for partial periods.
2.6 Suspension/Termination. We may suspend or terminate the Service immediately for non-payment, material breach, suspected abuse, or legal/regulatory risk. We may also terminate for convenience with reasonable notice and a prorated refund for any unused prepaid period in that limited case.
3.1 Laws and Industry Rules. You are solely responsible for using the Service in compliance with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM, state privacy laws (e.g., CCPA/CPRA), and any carrier or industry guidelines related to messaging and telemarketing.
3.2 Consent and Messaging. You must obtain and document the requisite consent from recipients before sending SMS/MMS, emails, or making calls using the Service. You must honor opt-out requests (e.g., STOP for SMS) promptly and accurately.
3.3 Prohibited Conduct. You may not: (a) send spam or deceptive messages; (b) upload or transmit malware or harmful code; (c) infringe intellectual property or privacy rights; (d) attempt to access the Service or data without authorization; (e) resell, sublicense, or white-label the Service except as explicitly permitted in writing; (f) use the Service for illegal, defamatory, or abusive purposes; (g) collect highly sensitive data (e.g., SSNs, bank details, medical data) unless required by law and processed through compliant, secure workflows.
3.4 Indemnity for Compliance. You agree to indemnify, defend, and hold harmless CarSalesSoftware from claims, fines, penalties, liabilities, and costs (including reasonable attorneys’ fees) arising from your non-compliance with laws, rules, or these Terms.
4.1 Ownership of Customer Data. You retain all rights in the data you or your contacts submit to or through the Service (“Customer Data”). You grant CarSalesSoftware a limited, worldwide, non-exclusive license to host, process, transmit, and display Customer Data solely to provide, maintain, secure, and improve the Service.
4.2 Privacy Policy. Our collection and use of personal information about Users is described in the CarSalesSoftware Privacy Policy available on our website. For your customers’ data collected via your microsite(s), you are the controller and must post and comply with your own privacy policy and applicable law.
4.3 Security. We implement administrative, technical, and physical safeguards designed to protect Customer Data. You acknowledge that no online service can be 100% secure and that you share responsibility for protecting credentials, devices, and local systems.
5.1 Our IP. CarSalesSoftware owns the Service and all related intellectual property, including software, templates, designs, interfaces, documentation, and trademarks, excluding your content and Customer Data.
5.2 Feedback. If you provide feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction.
5.3 Branding and Attribution. You may not use our trademarks, logos, or brand elements without prior written permission, except as permitted within the Service’s standard UI or as otherwise agreed.
The Service may integrate with third-party tools (e.g., payment processors, analytics, messaging carriers). Your use of those services is governed by their terms and policies. We are not responsible for third-party actions, outages, pricing, or data practices.
7.1 Availability. We strive for high availability but do not guarantee uninterrupted or error-free operation. Planned or emergency maintenance may occur.
7.2 Beta/Preview. We may offer pre-release features (“Beta”). Beta features are provided “as is,” may change or end at any time, and may be subject to additional terms.
8.1 Disclaimers. The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
8.2 Limitation of Liability. To the maximum extent permitted by law, CarSalesSoftware will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, revenues, data, or goodwill. Our aggregate liability for all claims arising out of or relating to the Service will not exceed the fees paid by you to CarSalesSoftware for the Service during the three (3) months immediately preceding the event giving rise to liability.
These Terms apply from account creation or first use and continue until terminated. Upon termination or expiration, your right to access the Service ends. We may, but are not obligated to, retain or make available Customer Data after termination, subject to our Privacy Policy and legal requirements.
These Terms are governed by the laws of the State of [Governing State], without regard to conflict-of-law provisions. You agree to the exclusive jurisdiction and venue of the state or federal courts located in [County], [Governing State] for disputes arising out of or relating to these Terms or the Service.
We may modify these Terms from time to time. Material changes will be posted to our website or communicated via the Service. Your continued use after changes take effect constitutes acceptance of the revised Terms.
For questions about these Terms or your account, contact us:
CarSalesSoftware
Email: [email protected]
Phone: 1-669-332-5673
These Terms of Service were last updated on November 9, 2025.