Privacy Policy
Last Updated: November 9, 2025
Introduction
Welcome to CarSalesSoftware.com (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect the personal information of our Users—automotive sales professionals, dealerships, or affiliated entities—who subscribe to and use the CarSalesSoftware platform and website. This policy does not cover data collected by our Users on their own microsites from vehicle shoppers, which are governed by each User’s separate privacy policy.
1. Information We Collect from Sales Professionals (Users)
We collect personal and professional information you voluntarily provide when registering, subscribing, configuring your CRM or microsite, or interacting with our services.
- Identification & Contact Data: Name, email address, business address, phone number, and dealership affiliation.
- Account & Payment Data: Username, password, subscription tier, and billing information processed by secure third-party payment providers.
- Branding & Content Data: Photos, biography, logos, and any other uploaded content used to personalize your account and microsite.
- Service Usage Data: Login activity, feature interactions, SMS campaign metrics, and performance data related to your branded tracking numbers.
- Communication Data: Support requests, messages, and correspondence between you and CarSalesSoftware.
2. How We Use Your Information
Your data is used for the following legitimate business purposes:
- Provide and Manage Services: To create and manage your account, microsite, and CRM functionality.
- Subscription and Billing: To process payments, renewals, and invoicing through trusted payment processors.
- Communication and Support: To respond to inquiries, deliver updates, and send operational notices such as system maintenance alerts.
- Marketing and Promotional Updates: To share relevant product news or offers, in accordance with your communication preferences.
- Analytics and Improvements: To evaluate usage trends, improve system performance, and develop new features.
- Compliance and Enforcement: To enforce our Terms of Service and comply with legal or regulatory requirements.
3. Disclosure of Your Information
We disclose information only in the situations below:
- Service Providers: Vendors or contractors who perform services such as hosting, billing, or email delivery on our behalf.
- Legal Requirements: When disclosure is required by law, subpoena, or governmental request.
- Business Transfers: As part of mergers, acquisitions, or financing events, consistent with applicable confidentiality obligations.
- With Your Consent: When you explicitly authorize us to share information for a specific purpose.
4. Data Security and Retention
We employ administrative, technical, and physical safeguards—including encryption and restricted access—to protect your information. While we strive for the highest security standards, no system can be guaranteed 100% secure. We retain personal information only as long as necessary to deliver our services or as required by law.
5. Your Privacy Rights
You may review, update, or delete your account information at any time through your CarSalesSoftware dashboard. To request access to or correction of data not editable within your account, contact us at the email below. You may also opt-out of marketing communications at any time by following unsubscribe links or contacting us directly.
6. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will take effect immediately upon posting a revised version on this page, with the “Last Updated” date reflecting the most recent revision. We encourage you to review this page regularly.
7. Contact Us
If you have questions, concerns, or requests regarding this policy, please contact us:
CarSalesSoftware
Email: [email protected]
Phone: 1-669-332-5673